Privacy Policy

This Privacy Policy describes how Viveka Inc. ("Viveka", "we", "us") collects, uses, and protects personal information across our websites (viveka.world, coach.viveka.world) and the Viveka platform and marketplace (market.viveka.world, app.viveka.world), together the "Services".

Information we collect

• Information you provide: name, email address, phone number, organization, professional profile details, credentials, content you submit through forms, and communications with us.
• Account and usage information: login details, sessions, program participation, and interactions with platform features.
• Payment information: processed by our payment providers (such as Chargebee and Stripe). We do not store full card numbers.
• Technical information: IP address, browser and device type, and pages visited, collected through cookies and similar technologies as described in our Cookie Policy.

How we use information

• To provide, operate, and improve the Services.
• To match coaches, clients, and organizations and to run coaching programs.
• To respond to enquiries, schedule demos, and provide support.
• To send service communications and, with your consent where required, marketing communications. You can unsubscribe at any time.
• To meet legal obligations and protect the security of the Services.

Legal bases

Where the EU or UK GDPR applies, we process personal data on the basis of contract performance, our legitimate interests in operating and improving the Services, your consent where required, and compliance with legal obligations.

Sharing

We share personal information only with: service providers who process data on our behalf (hosting, payments, communications, analytics); coaches, clients, or organizations as needed to deliver a coaching engagement you participate in; and authorities where required by law. We do not sell personal information.

International transfers

Our Services are hosted in the United States and the European Economic Area. Where personal data is transferred internationally, we use appropriate safeguards such as standard contractual clauses.

Retention

We keep personal information for as long as needed to provide the Services and for legitimate business or legal purposes, then delete or anonymize it.

Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information, to object to or restrict processing, and to withdraw consent. To exercise any right, contact us at [email protected]. You may also lodge a complaint with your local data protection authority.

Children

The Services are intended for adults and are not directed at children under 16.

Changes and contact

We will post any changes to this policy on this page. Questions: [email protected], Viveka Inc., Sanibel, Florida, United States.