Different communication styles, differing approaches to scheduling and planning, and disagreements in the way contractual agreements are drafted and implemented – these are just a few aspects of international projects that can lead to misunderstandings, frustration and a decline in sales. Sensitivity to cultural differences is key to successful collaboration and communication across all cultural and national borders.
You will improve your awareness about other approaches to work, other ways of thinking, and other behavioural patterns. The session helps you to develop understanding, greater sensitivity, and the skills required to interact successfully with people from all over the world.
Perception, thought and behaviour, reflecting about your own culture
Key factors: attitudes to time, hierarchy, organisation, rules, and more
Soft skills: building trust, showing empathy and respect